State Farm® Insurance Agent Tim Tran

"I was referred to Tim Tran’s office & his office manager Kaitlin was incredibly helpful! Not only was she able to get me switched over from my old agent to their office quickly, she worked with me & got me a much better deal on my homeowners policy. She recommended bundling my car insurance & that brought my homeowners insurance down another $700! Not only did I get better coverage on both my homeowners insurance & car, she helped me greatly in saving a lot of money! Kaitlyn was knowledgeable & kind & got everything done very quickly for me. I am quite pleased & happy to recommend this office to anyone else in the market for great service & insurance. Thank you for your help & time!"

"Was able to reduce my auto insurance to nearly half the cost of my previous policy holder by switching to State Farm. Thanks to Devon for the quick response and good service in making it happen!"

"The staff (in this case Devin) are always polite and quick to respond."

"Deven Turt Helped us with my husbands “drive safe “ State Farm app
Had to call corporate help desk and it was escalated to higher level. Very customer service Oriented- great expertise and courtesy by Deven !
He exceeded our expectations !"

"Excellent experience. Great service. Very reasonable rates. I would recommend Chris and State Farm to anyone."

"Shout out to Hannah Gorby was so very patient and informative as I left my former auto Insurance agent of 10 years to join the Allstate team… she saved me a great deal of money while providing better coverage from my former policy. Highly recommend her to anyone! Thanks Hannah!"

"Great team, always helpful and supportive!"

"Jena is the best! Fast response and takes great care of us. We were new to the area and she help us navigate a lot red tape."

"Deven Turt was extremely helpful. He explained every detail of my policy thoroughly and made sure I understood all of the details. I recommend this agency to anyone looking for coverage. A perfect gentleman on the phone. I had quite a positive experience"

"Took about 5minutes to make the switch. Super helpful, easy, and quick"

"Excellent service! Easy and quick!"

"I have been a customer at this location for at least 10 years. Their patience and kindness is always top notch. I’m very pleased with State Farm in general for insurance needs.. and I will stay with this branch as long as they are around. They are always willing to go above and beyond to help and answer any questions. Highly recommend."

"Today I had the pleasure of working with Devon from the Tim Tran agency. He helped me with a paperwork issue and got it resolved immediately. He clearly explained everything and is terrific to work with!
I have spoken with several people at this agency, and every one of them has been professional, kind, and extremely knowledgeable. They have always made themselves available to help me and if I don’t reach them, my call is returned very quickly.
I am so happy that I switched to this company and this agency. It has made a tremendous difference for me in coverage, pricing, and customer service. They are awesome!"

"Devon was very very helpful with my situation. He is friendly and helped me with all my questions."

"I called the office at 5:00, not thinking that I would get hold of a real person but Deven answered. He was so polite and professional and gave me a great rate that saved me so much money on my auto insurance. My company that I have had for over 10 years couldn’t beat it! It pays to check yearly when it time to renew."

"Very kind workers! Kaitlyn was very helpful!"

"I reached out to make a change to my policy and Deven Turt was extremely helpful in helping me to save a large amount of money!"

"Tim Tran’s team is the best there is! They’re always very helpful with keeping my policy up-to-date and making sure that I have everything in order with my account! Super friendly staff and always willing to take the extra step to make sure everything is perfect for the customer."

"If you’re looking for someone who truly cares about her clients, Kaitlyn Bears with State Farm is the person to call!! She goes above and beyond to make sure everything is explained clearly and that you feel confident in your coverage. I recommend her to anyone that is shopping for insurance, the BEST!"

"I have just switched to Mr. Trans office, and Kaitlyn and Deven have both assisted me in the past 2 wks to make this transfer happen. Both have been very patient and accommodating with helping me with this transfer. So far I am very grateful and pleased with my new provider for my Condo and Car insurance.
Thank you both!!"

"I had questions about my insurance today and Kendall was a great hell with clarifying all my issues. She is an asset to your company. Her professionalism and knowledge are unquestionable. I also want to mention that this is the 1st time in my 22 years of being an insured motorists, I have heard the word DECREASE in my premium. I am so happy I switched to State Farm🤩"

"I’ve been with State Farm insurance for 20+years, in Michigan had no problems with anything, if a problem they would text or call me, thank you Katelyn 🩷 here Florida, I had automatic payment forever and I broke my ankle last year, received a suspended license, due to cancellation of insurance WTH?? When I called I had to pay double premiums to reinstate….. recently I purchased a new vehicle was told they added new vehicle and I had 30 days to sell or to call them back to continue coverage, when I called to see what it would be to keep both vehicles, multiple vehicle and house insurance, told me my previous car policy was terminated and I had to pay $139 today for coverage on previous vehicle?????"

"Do not be misled by the high overall rating; if you are a long-term client expecting a 'local agent' relationship, look elsewhere. My husband has been a loyal State Farm policyholder for 20 years, yet we were treated with a level of indifference and lack of transparency that is simply unacceptable.

Our experience followed a systemic pattern of broken promises. We were given a specific quote to keep us from switching to a competitor—only to have our first bill come in significantly higher than promised. Especially with the legislative breaks given to insurance companies in Florida and the record dividends being discussed, hitting a 20-year customer with an unexplained rate hike feels like a 'say anything to keep the premium' tactic. Before transferring, we reached out to ask this office to re-evaluate our policy and provide a fair quote for a time-sensitive refinance, but we were met with total radio silence for over 48 hours.

The service level is equally disappointing. On February 10th, I requested a simple name addition to our insurance cards. After being told it would be handled by 'end of day,' I followed up at 4:15 PM—well before the 5:00 PM closing time—only to have the phone ring and ring with no answer. I finally received the cards the next day with an explanation that both Kendall and Jena were 'out of the office.' It is baffling why a staff member would promise a same-day turnaround when the necessary agents weren't even present to handle it.

A local agent is supposed to provide advocacy and a relationship, both of which are nonexistent here. My experience mirrors 1-star reviews from 4 and 8 years ago regarding ghosted inquiries and a lack of accountability. We have since transferred to the Inverness office, where we are finally having our coverage properly re-evaluated and where the phone is answered on the first ring. After 20 years of loyalty, we deserved honesty and basic 'Business 101' communication."

"I recently switch to State Farm. Kendall Harvell has been amazing to work with. She explained everything, found me the best price and has been very responsive. The process was easy and painless."

"Extremely pleased with my recent experience switching over our auto insurance policies. I was notified by Kendall that I would be saving a significant amount on our policy if we switched over to State Farm. She was extremely thorough in explaining the policy coverages and I am beyond impressed with her level of professionalism and patience with any questions that I had. Great customer service is hard to find these days, so thank you Kendall for all you did to make sure this was an easy and pain free process!"