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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vonn Heyliger

August 27, 2026

5  out of  5
rating by Vonn Heyliger
"Chris did an outstanding job covering my policies with me. I recently changed agents and by accident he was assigned to me....It's the most help I ever had when renewing policies! Highly recommend him!"
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Jasmine White

August 24, 2026

5  out of  5
rating by Jasmine White
"Extremely helpful for my first insurance plan! Answered all my questions, which I had a lot of and he was extremely patient. I would recommend having Chris Young as your insurance agent!!! Thank you for all you do!"
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Michael Druffel

August 20, 2026

5  out of  5
rating by Michael Druffel
"Superb customer service. Their rates continue to be the best compared to others."
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Melodie Demirel

August 19, 2026

5  out of  5
rating by Melodie Demirel
"I cannot say enough wonderful things about Jena at Tim Tran’s State Farm office. She has helped me and my family through some of the most difficult times in our lives, and she has consistently gone far beyond what I would ever expect from an insurance office.

Jena has treated my family as though we were her own. She gives us her time and full attention, listens to what we actually need, and handles every situation with genuine compassion and care. At the same time, she is incredibly knowledgeable and professional. I never feel like I’m just being handed an answer or pushed through a process—I feel completely taken care of and, more importantly, advocated for.

When life is already overwhelming, having someone you trust who will say, “I’ll help you figure this out,” and genuinely mean it makes an enormous difference. Jena has been that person for our family more times than I can count.

There are plenty of places you can buy insurance, but it is rare to find someone who combines this level of professional excellence with such genuine humanity. I am incredibly grateful for Jena and for the care she has shown my family. She is truly an asset to Tim Tran’s office and to State Farm."
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Marcy Clark

August 14, 2026

5  out of  5
rating by Marcy Clark
"Chris Young did a great job taking care of my new policy. He is quick and efficient. Thank you"
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gina cannarozzi

August 13, 2026

5  out of  5
rating by gina cannarozzi
"Jena is awesome! Over the years, she has made many suggestions to save me money & give me peace of mind."
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Monica Black

August 4, 2026

5  out of  5
rating by Monica Black
"I had been having issues with my State Farm app, which was affecting my Drive Safe. Tried several times to resolve the problem, but had no luck. Stopped in at my State Farm and Deven greeted me. Told him my situation and without hesitation he looked into the problem. I really appreciated his patience and the time he took in resolving the issue. Thank you Deven."
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Shelli G

July 30, 2026

5  out of  5
rating by Shelli G
"Deven at State Farm was very professional, pleasant and informative. I highly recommend this local State Farm office. We have been with them for around 13 years and are very satisfied with their rates."
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Caroline Malkinski

July 13, 2026

5  out of  5
rating by Caroline Malkinski
"Patrick was a polite and courteous with our insurance quote."
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Eileen Carey

July 11, 2026

5  out of  5
rating by Eileen Carey
"I was referred to Tim Tran’s office & his office manager Kaitlin was incredibly helpful! Not only was she able to get me switched over from my old agent to their office quickly, she worked with me & got me a much better deal on my homeowners policy. She recommended bundling my car insurance & that brought my homeowners insurance down another $700! Not only did I get better coverage on both my homeowners insurance & car, she helped me greatly in saving a lot of money! Kaitlyn was knowledgeable & kind & got everything done very quickly for me. I am quite pleased & happy to recommend this office to anyone else in the market for great service & insurance. Thank you for your help & time!"
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Kristine Moushey

July 8, 2026

5  out of  5
rating by Kristine Moushey
"Was able to reduce my auto insurance to nearly half the cost of my previous policy holder by switching to State Farm. Thanks to Devon for the quick response and good service in making it happen!"
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Judy Shea

July 6, 2026

5  out of  5
rating by Judy Shea
"The staff (in this case Devin) are always polite and quick to respond."
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Kathy Fenelon

June 26, 2026

5  out of  5
rating by Kathy Fenelon
"Deven Turt Helped us with my husbands “drive safe “ State Farm app
Had to call corporate help desk and it was escalated to higher level. Very customer service Oriented- great expertise and courtesy by Deven !
He exceeded our expectations !"
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robert walton

June 24, 2026

5  out of  5
rating by robert walton
"Excellent experience. Great service. Very reasonable rates. I would recommend Chris and State Farm to anyone."
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Greg Koval

June 22, 2026

5  out of  5
rating by Greg Koval
"Shout out to Hannah Gorby was so very patient and informative as I left my former auto Insurance agent of 10 years to join the Allstate team… she saved me a great deal of money while providing better coverage from my former policy. Highly recommend her to anyone! Thanks Hannah!"
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Marguerite Alesch

June 10, 2026

5  out of  5
rating by Marguerite Alesch
"Great team, always helpful and supportive!"
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Brian Lockhart

June 4, 2026

5  out of  5
rating by Brian Lockhart
"Jena is the best! Fast response and takes great care of us. We were new to the area and she help us navigate a lot red tape."
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deborah collins

June 4, 2026

5  out of  5
rating by deborah collins
"Deven Turt was extremely helpful. He explained every detail of my policy thoroughly and made sure I understood all of the details. I recommend this agency to anyone looking for coverage. A perfect gentleman on the phone. I had quite a positive experience"
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David M

June 2, 2026

5  out of  5
rating by David M
"Took about 5minutes to make the switch. Super helpful, easy, and quick"
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Andrea Apple

May 29, 2026

5  out of  5
rating by Andrea Apple
"Excellent service! Easy and quick!"
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Vicki Rogers

May 28, 2026

5  out of  5
rating by Vicki Rogers
"I have been a customer at this location for at least 10 years. Their patience and kindness is always top notch. I’m very pleased with State Farm in general for insurance needs.. and I will stay with this branch as long as they are around. They are always willing to go above and beyond to help and answer any questions. Highly recommend."
We responded:
"Vicki, thank you so much for the kind words and for being a customer for 10+ years! We’re truly grateful for your loyalty and are honored to have earned your trust. Our team is committed to being patient, kind, and always willing to go above and beyond to help you with your insurance needs. We appreciate your recommendation and look forward to serving you for many years to come!"
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Judith McNeill

May 20, 2026

5  out of  5
rating by Judith McNeill
"Today I had the pleasure of working with Devon from the Tim Tran agency. He helped me with a paperwork issue and got it resolved immediately. He clearly explained everything and is terrific to work with!
I have spoken with several people at this agency, and every one of them has been professional, kind, and extremely knowledgeable. They have always made themselves available to help me and if I don’t reach them, my call is returned very quickly.
I am so happy that I switched to this company and this agency. It has made a tremendous difference for me in coverage, pricing, and customer service. They are awesome!"
We responded:
"Judith, thank you so much for the wonderful review! We’re thrilled to hear Devon was able to help resolve your paperwork issue quickly and clearly explain everything. We truly appreciate your trust and are grateful you switched to our agency. Your kind words about our team mean a lot!"
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April Wickham

May 19, 2026

5  out of  5
rating by April Wickham
"Devon was very very helpful with my situation. He is friendly and helped me with all my questions."
We responded:
"April, thank you for sharing your experience. We’re so glad Devon was able to help and answer all your questions—your kind words mean a lot. If you ever need anything else, we’re here to help."
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Deborah Bahr

May 8, 2026

5  out of  5
rating by Deborah Bahr
"I called the office at 5:00, not thinking that I would get hold of a real person but Deven answered. He was so polite and professional and gave me a great rate that saved me so much money on my auto insurance. My company that I have had for over 10 years couldn’t beat it! It pays to check yearly when it time to renew."
We responded:
"Deborah, thank you for the wonderful review! We’re so glad Deven was able to help you and provide a great rate that saved you money on your auto insurance. Thanks again for choosing us, and we look forward to helping you again in the future!"
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Baylee Akin

May 4, 2026

5  out of  5
rating by Baylee Akin
"Very kind workers! Kaitlyn was very helpful!"
We responded:
"Baylee, thank you for taking the time to leave a review. We’re pleased to hear Kaitlyn provided helpful assistance and that our staff was kind. We look forward to having you as a customer for many years to come."